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T & C's

Terms and conditions

§1) Ordering
All orders will only be accepted to our terms of delivery and payment. Our offers are subject to change. We do not guarantee that the goods we offer for sale will also be available and in fact to the above prices.


§2) Shipping
Delivery times are only binding when they have been confirmed by us in writing. Delivery is from Berlin. In all cases, the buyer pays for shipping costs unless the threshold amount for free shipping has been exceeded. Our prices include a standard and suitable package for normal shipping. Shipments can only be delivered against advanced payment such as PayPal or direct payment. In accepting the order the goods will be shipped immediately after receiving the money. The payment should be made ​​to the following bank account in Germany:

Payee: Bjoern Scheel und Ingo Scheel

IBAN: DE25120300001019074408

BIC/ SWIFT: BYLADEM1001

Bank: DKB Deutsche Kreditbank AG

§3) Withdrawal

You can withdraw your contract within 14 days without giving reasons in writing (e.g. letter, fax, email) or if the goods are delivered before the deadline by returning the goods. The time limit begins after receipt of this instruction in text form. To meet the deadline the timely delivery of the withdrawal is sufficient. The withdrawal must be sent to:

Dream Opals
Ingo Scheel
P.O.Box 90 02 13
12402 Berlin
Germany

Email: contact@dream-opals.de
 

§4) Consequences

In case of an effective withdrawal, the mutually received benefits have to be returned and any interest is surrendered. If you can not return the goods and benefits (e.g. benefits of use) or only partially or only in a deteriorated state, you have to replace the value. For the deterioration of the goods you must pay compensation only to the extent, that the deterioration is caused by testing the properties and functioning above normal usage level. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is usually possible in a retail store. Goods in packages have to be returned on our own risk. You have to bear the shipping costs if the delivered goods are equal to the ordered ones and if the price of the returned goods is not more than 40 Euro or if the price of the returned goods is higher and no payment or partial payment was made yet. Otherwise, the shipping is free of charge for you. Goods not suitable for shippment will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. For you the period begins with the revocation or the return of the goods, for us with their reception.

§5) Prices
Prices shown are total retail prices including shipping costs. According to German law §19 UStG, we charge charge no sales taxes (VAT) and therefore VAT cannot be set out separately.


§6) Payment
We only accept advanced paymanent, such as PayPal or direct payment. The goods will be shipped immediately after receiving the money.

§7) Retention of title
All goods remain our property until the purchase price, including interest and other expenses is paid or as lomg as we still have claims to the buyer.

§8) Miscellaneous
We point out that we may store and process personal data of our e-commerce customers in accordance with the Data Protection Act.

§9) Intellectual Property Rights
The intellectual property rights for the website of Dream Opals Bjoern & Ingo Scheel Bros., including its design and content, all documents, items and programs are exclusively available to Dream Opals Bjoern & Ingo Scheel Bros. and may not be reproduced, distributed, be edited or publicly reproduced without prior approval. Exceptions apply to the parts of our online offer which was made ​​available to us from other companies.
Any reproduction or other use of published documents is permitted only for informative purposes or for personal use. Any other reproduction or any other use is strictly prohibited.

Links to our website are not permitted without our prior approval.

§10) Important customer information
With the purchase of the goods you commit yourself to ensure for a proper storage and processing. The illustrations in the webshop are non-binding. They may differ in color, shape and size of the original products. We reserve misprints and errors of any kind. The contract is subject to German law. The ineffectiveness of individual points of these Terms and Conditions shall not affect the validity of the remaining provisions.


§11) Privacy statement
For the privacy statement please refer to this link: http://www.traum-opale.de/themes/topnavi/index.php?id=3

 


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