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Revocation

Revocation

You can revoke your contract within 14 days without giving reasons in writing (e.g. letter, fax, email) or if the goods are delivered before the deadline by returning the goods. The time limit begins after receipt of this instruction in text form. To meet the deadline suffices the timely delivery of the revocation. The revocation must be sent to:

Dream Opals
Ingo Scheel
P.O.Box 90 02 13
12402 Berlin
Germany

Email: contact@dream-opals.de

 

Consequences

In case of an effective revocation, the mutually received benefits have to be returned and any interest is surrendered. If you can not return the goods and benefits (e.g. benefits of use) or only partially or only in a deteriorated state, you have to replace the value. For the deterioration of the goods you must pay compensation only to the extent, that the deterioration is caused by testing the properties and functioning above normal usage level. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is usually possible in a retail store. Goods in packages have to be returned on our own risk. You have to bear the shipping costs if the delivered goods are equal to the ordered ones and if the price of the returned goods is not more than 40 Euro or if the price of the returned goods is higher and no payment or partial payment was made yet. Otherwise, the shipping is free of charge for you. Goods not suitable for shippment will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. For you the period begins with the revocation or the return of the goods, for us with their reception.


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